FAQs about hemp

We receive a lot of similar enquires about our plant so we've decided to create this section with the most asked questions.

Long story short, Both Hemp and Marijuana are plants from the Cannabis Species. However, hemp has none to almost nothing of THC (Tetrahydrocannabinol) the famous cannabinoid that gets you high.

That said, we like to say that Hemp is the non-intoxicating cannabis yet very nutritious and with many food and industrial applications, while marijuana would be the cannabis with recreational and medicinal uses.

The products you see available in our website are all Hemp-Based, safe for consumption and 100% legal with the current regulations in NZ.

No you will not. As mentioned before, Hemp has little to no THC, the cannabinoid responsible for the high. In order to be classified as hemp in New Zealand, the plant must contain less than 0.35% This percentage makes it non-intoxicating, safe to use at all ages and it will not affect the results on a drug test.

In New Zealand, on 12 November 2018 the Ministry for Primary Industries (MPI) announced hemp seeds to be allowed to be sold as food for human consumption. This means that the growing, manufacture and sale of the low-THC seeds for food is now permitted. The industrial hemp variety of Cannabis Sativa must have a THC content lower than 0.5 percent. Here in New Zealand, isn’t higher than 0.35 percent.

Since 1st of March 2021, CBD (cannabidiol) oil is a prescription only medicine in New Zealand. We can not sell CBD online and you are unable to legally purchase CBD online in New Zealand. The only legal source of obtaining CBD oil is through a doctors prescription. 

If you find in New Zealand a company offering CBD oil online, they cannot legally sell it, or it is not in fact a real CBD product.

Hemp seed oil can contain trace amounts of cannabinoids like CBD but this doesn't make it a CBD product. Hemp seed oil comes from the cold pressed seeds, while CBD comes from the flower or bud.

That said be careful for misleading products that are marketing hemp seed oil as CBD oil.

Do not hesitate to contact us if you have further questions.

The more we study hemp, the more benefits we discover; its ability to heal, nurture and support us seems almost infinite.

The environmental benefit of switching completely to hemp and use it to its full potential is the green solution we were hoping for to save our farms, lands, nature and the oceans.

Hemp is one the most complete superfoods in the world and it has great cosmetic applications. Hemp is also the eco-friendly solution for many industries like farming, fishing, texture and fabric, fuel, paper, plastic and energy.

Want to learn more?

Check our BLOG section here!

Terpenes don’t exert a psychoactive high in the same way as THC. However, they do work in more subtle ways to alter mood through interaction with the serotonin and dopamine systems. These molecules also influence the high generated by cannabinoids and “tweak” it in noticeable ways. For example, terpenes such as limonene serve up a refreshing and stimulating sensation.

Shipping policy, RETURNS AND EXCHANGES

Although we strive for great customer service, We are only humans and mistakes do happen. If anything happens, we've got you covered!

We accept most debit and credit cards and we also work with PayPal payments.

For your convenience and safety, our website has SSL certificates, which you can check by looking at the padlock next to our name in your browser.

We’re based in New Zealand. To be more precise, in a cool little place, 10min drive from Wellington, called Petone.

All orders are processed in our warehouse within 48hours.

Depending on where you live, the shipping time may vary but in NZ you would usually get it in a week time.

We truly believe in the premium quality of our products. However, if you are not 100% satisfied you may return the item(s) and qualify for a full refund within 30 days.

Items must be less than 20% used (Why would you use a lot of the product you didn’t like before returning to the store?).

For more details check our Power Guarantee section

We care about you, so we always use tracked shipping. If you didn’t receive your order yet,  maybe worth checking at the tracking number attached on the shipping email you’ve received.

If you have any further questions, please contact us with the details of your order by email: hemphub@hemphub.co.nz or calling us at: +64 27 443 7592

Your satisfaction is our priority!

We offer free deliveries for our customers living in Wellington and the Greater Region. 

(For Nationwide we offer NZ post and courier options based on the speed of delivery and weight.) 

We offer free delivery on all orders over $60 within New Zealand.

For worldwide shipping, please, contact us for more details

By emailing us: hemphub@hemphub.co.nz By calling us: +64 27 443 7592